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Service Advisor (Brantford Toyota)

Performance Auto Group

This is a Full-time position in Etobicoke, ON posted September 16, 2022.

Drive for Excellence Known as one of Ontario’s oldest Toyota dealerships, Brantford Toyota is an award winning guest focused team.

We go above and beyond for our guests and believe in working together to give the best guest experience possible.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

Brantford Toyota is currently seeking a team oriented, hard working individuals to join their exceptional team as a Parts Advisor.

The ideal candidates will have strong work ethics and a willingness to learn and succeed.

This position will mainly be responsible for maintaining the exteriors and the interiors of the vehicle.

Automotive detailing experience is preferred.

About you.

You elude our four key principles of safety, courtesy, show and efficiency.

At Brantford Toyota we believe in leadership over management and have an exceptional team atmosphere.

You have a strong work ethic, willingness to learn and drive to succeed in ensuring everyone leaves with a smile.

If you’re a team player, we’re looking forward to working with you.

Here’s what you’ll deliver: Work with technicians to identify required maintenance and repairs.

Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services.

Provide service recommendations to customers including estimating costs.

Perform road tests of customer vehicles to assess customer concerns.

Ensure customer satisfaction meets company and manufacturers standards.

Strive to meet the department’s repair order production standards.

Other service related duties as required.

What you need to succeed: Minimum 2 years of service experience.

Must have great customer service and listening skills.

Excellent communication skills and attention to detail.

Must have the ability to multi-task and work under pressure.

Ability to manage warranty administration would be an asset.

Strong computer skills are required.

ADP dealer software and CDK experience is a definite asset.

What’s in it for you?

Excellent management support and guidance Salary plus bonus.

Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family’s wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?

Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 22 brands and 30 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St.

Catharines and Toronto.

Performance Auto Group also includes AutoPlanet Direct, Ontario’s largest indoor used car showroom.

Performance Auto Group is an Equal Opportunity Employer.

In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process.

Applicants may request any accommodation needs required.

No Phone Calls please.

We thank all applicants, however only those contacted for an interview will be considered.

SP