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Product Enablement Consultant – Benefits

ADP, Inc.

This is a Contract position in Etobicoke, ON posted May 24, 2023.

We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We’re building the next generation of ADP technologies.

Our industry is starting to go through a transformation, and we intend to lead it. As talent becomes the main differentiator between failure and success, organizations must attract, engage and develop their people more than ever. To do so they need powerful and sophisticated tools, which take the pain out of HR management and empower employees & people leaders. That is where we come in.

Our Benefits offering is evolving very fast to cover more benefits and retirement providers while allowing more flexibility and choice to several million of employees we serve in Canada. Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? Have you taken products from concept to commercialization using the latest technology and achieved market success? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to launch what’s next?






As a Product Enablement Senior Consultant – Benefits, you will be responsible for the release management and the go to market success of the Benefits offering across all market segments SBS, HRO, MAS, NAS). You will collaborate closely with internal stakeholders to identify and address risks in our current benefits proposals and facilitate consensus-building when launching new offerings. Additionally, you will serve as an SME to influence strategy and help solve complex problems that impact the support of benefits operations.

Working closely with the Director of Product Enablement and functional partners such as HR, Legal, Finance, Sales, Services, Implementation and Product, you will develop and implement fact-based analyses, competitive and market dynamics to identify long-term strategies for growth and operational improvement opportunities.

As a senior consultant, you will work with a team of SMEs/Project/Program Managers from different BUs to execute opportunities, launch products and initiatives, and periodically review achievements and performance against strategic plans.

This role requires a high level of integrity, resilience, positivity, attention to detail, and a client-focused mindset. You will have the opportunity to interact with various stakeholders in the Benefits business and end-user clients. This position offers a great opportunity to advance your career in a fun and friendly environment as part of a dedicated Product team in a stable and highly respected tech company.


Business Management:

  • Act as a change leader. Support user adoption through the execution of product discovery campaigns, feedback collection and pilot programs
  • Accountable for the delivery of an up-to-date testing environment with the contents/use cases for Enterprise Learning, Service, Implementation and Sales
  • Maintain Benefits related KPIs and help reach out Benefits related OKR goals
  • Drive the organizational readiness of upcoming product/features and support the integration and partnership with new benefits and retirements partners
  • Define engagement, transition, termination and support models as required
  • Other duties as assigned


Partner Management:

  • Conduct regular reviews with existing Benefits and Retirement partners to ensure that changes are translated to our products and services if needed
  • Support third party vendors get integrated into the ADP ecosystem
  • Support the evolution of our internal carrier connection solution and all other product integration approaches



  • Minimum 5-7 years’ experience in the HCM industry
  • Strong MS Office Skills Powerpoint/Excel/Visio) and analytical skills required
  • Knowledge of some analytical tools: Tableau, PowerBI, Pendo, SQL
  • Knowledge of test management tools: Jira
  • Process improvement and design
  • Superior verbal and written communication skills
  • Ability to collaborate and work effectively within cross-functional teams
  • Exposure to the Benefits, Retirement, Health sector or to any Benefit SaaS product in general is a plus



  • Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
  • Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our community through programs like United Way and the Junior Achievement Canada.
  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.



Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.