Freight Logistics Coordinator

Posting Date:                                 
Posting Number:                          61159   

Work Location Type:                    Hybrid 
Job Code:                                      255 
Location:                                       Etobicoke  
Reports to:                                    Customer Excellence & business Analytics Lead 

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Job Description

This role supports Purolator’s core freight accounts, specifically dealing with Loose Trailer Load (LTL) services. The primary focus is to handle all day-to-day operational elements of our customer’s needs by seeking out the best methods to move the freight based on customer requirements. 

Job Responsibilities:

• This position will assist management in identifying and implementing improvement opportunities through hands-on participation, observations, audit processes, follow up, root cause analysis and reporting of trends and compliance transference knowledge and training
• Monitor new and existing Freight operational processes for effectiveness and work with management, business owners, learning and development and process integration teams to update/issue pertinent documentation and implement changes
• Monitor and report on CLI operational data integrity to ensure proper P&D allocation, to reduce revenue leakage and to report accurately on service performance indicators
• Work with terminals, depots, and LTL partners to improve on POD status updates, accessorial capture and execution, cube and rescale, pick up/dispatch, delivery and line haul manifesting, EDI result codes, barcodes and BOL compliance
• Assist management with the operational onboarding of new customers with a national and/or regional scope through the business certified program
• Attend calls, draft processes, support the implementation, and follow up with customers and internal teams
• Respond to, investigate and assist with discrepancies, disputes, operational issues providing the necessary background details
• Assist Operations and Marketing with service directory matters helping to reduce cost, support enhancements, and implementation of initiatives
• Other duties as assigned

Qualifications: 

• Minimum 5 years in transportation-LTL/Logistics experience
• Knowledge of Purolator Freight Operating and Reporting systems (CLI/FACTS, QlikView, Synergize/Microdea) and other BI tools
• Advanced computer literacy in Microsoft Office Suite: Excel, Macros, Spreadsheets
• Self-starter disposition and ability to work with minimal supervision in a fast-paced environment
• Strong team player
• Excellent communication skills, both oral & written
• Demonstrated ability to work with cross-functional teams

POSTING DETAILS
Location:                    375 – Toronto Freight  
Working Conditions: Office Environment 

Posting Number:         61159 

Reports to:                  Customer Excellence & business Analytics Lead 
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.