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Casual Residence Support Worker, Justice – no resume required

Connective Support Society

This is a Part-time position in Etobicoke, ON posted September 17, 2022.

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector.

We strive to create safe, healthy, and inclusive communities for all.

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector.

We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts.

You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.

STATUS This position is unionized.

It is open to all genders.

HOURS Days (06:00 – 14:00) Evenings (14:00 – 22:00 or 16:00 – 00:00) Overnights (22:00 – 06:00) Casual employees must be available for at least 21 shifts per months, and at least 7 overnight shifts.

Students and full-time employed individuals only need to be available for 15 shifts per month and at least 5 overnight shifts.

These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs KEY ACCOUNTABILITIES Programs
• Interviews clients to prepare care plans and background information for which confidentiality is required
• Under the general guidance of the Program Manager, assumes a primary or key worker role with assigned resident(s) as required
• Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives
• Is cognizant of, and works towards the implementation of the care plan established for each resident
• Meets with each resident on a routine basis to discuss progress and plan future interventions
• Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties
• When assigned, participates in social, recreational, employment, educational and other programs as appropriate to assist the resident’s case/care plan
• Contributes to the evaluation of the resident’s progress and makes both written and oral reports to be available to the remainder of the staff team
• Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports
• Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents
• Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility
• Acts as an on-site advocate for each resident
• Provides emotional support and feedback to residents and their families
• As appropriate, supports residents towards integration and normal functioning within the community
• Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate
• Provides access to medications and monitors medication use as required
• As necessary, provides transportation and assists residents to attend appointments
• With other residence staff plans, develops and delivers in-house programs to address the needs of the residents Community
• Works with volunteers to support and enhance the goals of the residence programs
• Identifies social, economic, recreational, employment and educational services in the community that will meet the needs of the client
• Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the success of the case/care plan of the resident Residential
• Supervises the activities of the residence, its residents and volunteers, while on shift including maintaining case notes and the logbook
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services
• Provides input into meal scheduling and preparation, including food inventory
• Ensures the security of the residence
• As assigned, is responsible for developing, implementing and maintaining housekeeping areas and the upkeep of the facility both inside and outside by involving the residents in this process when deemed appropriate
• As assigned, is responsible for the weekly grocery shopping for the residence by involving the residents in this process
• As assigned, assists with the details of the operation of the facility, including but not limited to administrative support
• As assigned, organizes and oversees the preparation of meals by involving the residents in this process
• As necessary, accepts responsibility of being on-call and carrying the residence pager
• As required, accompanies residents to appointments and community outings, following the restrictions imposed by the courts/review panels Other
• Participates in staff and resident/staff meetings
• Assists with the orientation and training of new staff and volunteer
• Other duties may be assigned from time to time EXPERIENCE AND SKILLS
• Graduate with a Diploma or Certificate in relevant field with one year of related experience
• Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
• Demonstrated experience in an applicable residential setting
• Ability to satisfy the requirements of the residence contractor in regard to previous criminality as deemed necessary
• Demonstrated a good working knowledge of the technical details important to the functioning of group residences
• Awareness of Correctional Services Canada (the contractor) concerns, laws and policies related to the specific residence program
• Demonstrated the ability to teach skills and work effectively with others
• Knowledge of theory, principles and practices in the fields related to the particular residence
• Excellent written and verbal communication skills in English.

• Ability to successfully complete an Enhanced Security Clearance
• Ability to successfully pass a reference check
• Proof of Covid-19 Vaccination
• Ability to successfully pass a TB screening
• Current Emergency First Aid Certificate
• Valid driver’s license COMPENSATION As Connective is a unionized environment, the starting wage is $21.63 per hour plus 10.2% in lieu of vacation pay and benefits.

The wage will increase with every 2,000 hours worked up to a maximum of $25.19 per hour.


• Committed Living Wage Employer
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday (for Full-time and Part-time employees)
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) DIVERSITY, EQUITY AND INCLUSION At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive.

To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S people, immigrants, and people with disabilities or other marginalized communities.